Help Center & Support

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Find answers to your questions, submit feature requests, and access troubleshooting guides. Our comprehensive help center is designed to provide you with quick solutions and expert support.

24/7 Support

Fast Responses

Expert Solutions

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Frequently Asked Questions

Updated Daily Self-Service

Find instant answers to the most common questions about our platform, features, billing, account management, and general usage guidelines.

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Feature Requests

Community Driven Feedback

Share your ideas and suggestions for new features. Help us improve our platform by submitting feature requests and voting on community suggestions.

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Troubleshooting Tips

Step-by-Step Technical

Resolve technical issues quickly with our detailed troubleshooting guides, including common problems, solutions, and best practices for optimal performance.

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User Guides & Tutorials

Comprehensive Educational

Step-by-step guides and video tutorials to help you master our platform features and get the most out of your experience.

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API Documentation

Developer Resources Technical

Complete API reference, code examples, and integration guides for developers building applications with our platform.

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Account & Billing Support

Account Management Support

Get help with your account settings, subscription management, billing questions, and payment-related issues.

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Still Need Help?

Can't find what you're looking for? Our support team is here to help you with personalized assistance and expert guidance.

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Email Support

support@planmymoney.in

Quick Help & Common Questions

How do I reset my password?

Click on "Forgot Password" on the login page, enter your email address, and follow the instructions in the reset email we'll send you within minutes.

How can I update my account information?

Log into your account, go to Settings > Profile, and update your personal information, email address, phone number, or password as needed.

Where can I submit a bug report?

You can report bugs through our troubleshooting section or contact our support team directly with detailed information about the issue you're experiencing.

How do I cancel my subscription?

Visit your account settings, go to the Billing section, and click "Cancel Subscription." Your access will continue until the end of your current billing period.

Is there a mobile app available?

Yes, our mobile app is available for both iOS and Android devices. Download it from the App Store or Google Play Store for convenient mobile access.

How can I provide feedback or suggestions?

We love hearing from our users! Submit your feedback through our Feature Request page or contact our support team directly with your suggestions and ideas.

What are the system requirements?

Our platform works on all modern web browsers including Chrome, Firefox, Safari, and Edge. For mobile, we support iOS 12+ and Android 8+.

How secure is my financial data?

We use bank-level security with 256-bit SSL encryption, two-factor authentication, and comply with industry-standard security protocols to protect your data.

Can I export my calculation results?

Yes, premium users can export calculation results in PDF, Excel, and CSV formats. Basic users can print or save screenshots of their results.

Do you offer training or webinars?

We regularly conduct free webinars and training sessions on financial planning. Check our events page or subscribe to our newsletter for updates.

What payment methods do you accept?

We accept all major credit cards, debit cards, UPI payments, net banking, and digital wallets including PayPal, Google Pay, and PhonePe.

How accurate are the financial calculations?

Our calculators use industry-standard financial formulas and are regularly updated with current tax rates and regulations applicable in India for maximum accuracy.